Finding UX Commonalities in Scheduling Flows In our work at Pingup – to shorten the distance between businesses and their customers – we’ve tested various opportunities for consumer-to-business interaction. While some business – customer relationships can be streamlined or enhanced by text-based communications, this proved to solve for only a small slice of the pie.
In a recent article written by Farhad Manjoo (@fmanjoo), of Fast Company and the Wall Street Journal, he opines on something pretty near and dear to us. In the article he comments “Use Uber for your rides, OpenTable for dinner, Square when you’re at a food cart, Yelp to book a spa. When these apps