Millennial consumers’ bulwarks against chatbots seem to be weakening, with nearly 55 percent claiming to have positive experiences with one, according to a new report.
Pingup Survey Reveals Chatbot Interest and Usage across Facebook Messenger, Kik, WeChat and Slack Users.
We just released results from a study of nearly 900 Facebook Messenger, Kik, WeChat and Slack users about chatbot interest and usage for communicating with local businesses. DOWNLOAD our results summary! “Messaging and Chatbots in Local” insights include: How many messaging users have communicated with a business How many chatbot users have used them to communicate with