We just released results from a study of nearly 900 Facebook Messenger, Kik, WeChat and Slack users about chatbot interest and usage for communicating with local businesses.
DOWNLOAD our results summary!
“Messaging and Chatbots in Local” insights include:
- How many messaging users have communicated with a business
- How many chatbot users have used them to communicate with a business
- How many Millennials would be interested in using a chatbot for taking action on local services (such as booking an appointment, signing up for a class, etc.)