What the Heck is ‘Conversational Commerce?,’ Part II (video)

Watch the video of the entire BIA/Kelsey ENGAGE conference session on chatbots with Pingup and KIK. “Conversational commerce is the rage. And most tech giants are jumping on board, as seen at Microsoft Build, Facebook F8, and Google I/O. We also tackled the topic — zeroing in on its many local implications — at BIA/Kelsey ENGAGE (video below). As background, messaging