Award coincides with report release: “The Local Chatbot Disruption: The Upcoming Collision between Messaging and Local”
March 10, 2016 – Pingup, the nation’s largest scheduling aggregation platform, has won the Local Search Association’s (LSA) highly competitive 2016 Ad-to-Action Award for Best Local Commerce Services. Announced on March 8, 2016 at the LSA16 conference, this award is given to the most innovative companies in the local marketing space and celebrates forward thinking solutions and technology.
Pingup’s publisher network, with 250 million monthly searches, offers consumers real-time, in-context appointment scheduling capability on publisher properties across desktop, mobile and app. This provides local merchants the opportunity to increase business 24/7, whenever consumers are searching. 40% of Pingup’s appointments are made outside of open business hours. Pingup technology allows the appointment to immediately show up within the businesses’ scheduling system thus completing the consumer’s task and closing the commerce loop within seconds.
Pingup is also pairing these complex transactional interactions with a chatbot style interface as seen on Slack and other messaging applications. Pingup holds two patents for managing user chat experiences with businesses and is in the final stages of product development. Pingup has released a free report titled “The Local Chatbot Disruption: The Upcoming Collision between Messaging and Local” that can be downloaded at www.pingup.com/ai.
“Pingup thrilled to win the 2016 LSA award for Best Local Commerce Services. We are passionate about connecting merchants and their customers with fast, secure, and frictionless booking and transaction capabilities on the properties they visit and trust,” said Mark Slater, CEO at Pingup. “Pingup has also been working hard on chatbot and messaging technology that will be part of the next big wave of local commerce innovation. We hope our Local Chatbot Disruption report helps the industry understand the importance of this unfolding paradigm shift.”
Pingup is the world’s largest aggregation platform for local services bookings, using proprietary technology to connect tens of thousands of local merchants with leading publishers such as YP, Citysearch and Superpages, with over 100 million monthly users and 250 million monthly local searches. Pingup aggregates 55,000 US businesses, more than double OpenTable’s quantity in the US and continues to add thousands of businesses each month. The company is headquartered in Boston’s Innovation District and backed by Avalon Ventures. For more information on Pingup, visit us at http://pingup.com. Follow us on Twitter: @pingupapp.
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